Payment Policy

At Novabay Mart, we aim to provide a secure and smooth checkout experience. This policy explains the payment methods we accept and how transactions are handled.

Accepted Payment Methods

We currently accept the following payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • Shop Pay / Apple Pay / Google Pay, PayPal (if available at checkout)

  • Other secure payment methods displayed during checkout

All payments must be completed at the time of purchase.

Payment Security

Your safety is extremely important to us. All transactions on our website are processed through secure, encrypted payment gateways to protect your personal and financial information.

We do not store or have access to your full card details.

Order Confirmation

After your payment is successfully completed, you will receive an order confirmation email with your purchase details. If you do not receive this email, please check your spam folder or contact us.

Currency

All prices listed on our website are displayed in USD (United States Dollars) unless otherwise stated at checkout.

Payment Issues

If your payment is declined or you experience any difficulties during checkout:

  • Double-check your card information.

  • Ensure sufficient funds are available.

  • Contact your bank or payment provider.

If the issue continues, please contact us at support@novabaymart.com and our team will be happy to assist.

Fraud Prevention

For security purposes, Novabay Mart reserves the right to cancel or refuse any order if we suspect fraudulent or unauthorized activity.